LuckyHunter Casino Terms and Conditions

Welcome to LuckyHunter Casino. These Terms and Conditions govern your use of our website, services, games, and any promotional offers made available through our platform. By registering an account or accessing our services, you agree to be bound by the terms set out in this document. Please read them carefully before proceeding. If you do not accept these terms, you must not use our services. The primary language of this agreement is English, and in the event of any conflict between translated versions and the English text, the English version shall prevail.

1. About Us and Licensing

At Lucky Hunter Casino, we are operated by Stable Tech N.V., a company registered in Curaçao under registration number 160129, with a registered address at Scharlooweg 39, Willemstad, Curaçao. We hold a valid gaming licence issued by the Curaçao Gaming Authority (CGA/GCB), licence number OGL/2024/161/0191. Our LuckyHunter platform has been active since 2021, offering a secure and regulated gaming environment to eligible players worldwide. Any disputes arising under these terms are subject to arbitration in Cyprus. You may contact our support team at [email protected] or reach our affiliate programme through [email protected].

2. Eligibility and Registration

To use our services at LuckyHunter Casino, you must meet the following conditions:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of or accessing our services from a restricted territory listed in Section 2.5 of our full Terms.
• You must be legally permitted to participate in online gambling under the laws of your country or jurisdiction.
• You may only hold one personal account with us. Duplicate accounts will be closed and any associated funds may be forfeited.
• You must provide accurate, truthful, and up-to-date information during registration.

Our Lucky Hunter platform maintains an extensive restricted countries list comprising over 180 nations and territories, including but not limited to the United Kingdom, United States, Spain, Portugal, Netherlands, Brazil, Turkey, Poland, Romania, Czechia, Greece, Ukraine, Japan, South Korea, India, China, Singapore, and Curaçao itself. We reserve the right to suspend or close any account we reasonably believe has been opened in violation of these geographic restrictions.

3. Account Security and Verification

At LuckyHunter Casino, we take account security seriously. You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorised access to your account, please contact us immediately at [email protected].

3.1 KYC Verification

We are required by law to verify the identity of all our players. Identity verification must be completed within 40 days of account registration. Failure to complete KYC within this period may result in account restrictions or confiscation of any pending winnings. Withdrawal requests may be held for up to 72 hours while we process your verification documents. If we are unable to reach you for a period of 2 weeks during the verification process, your account may be locked.

3.2 Third-Party Payments

We strictly prohibit the use of third-party payment methods. All deposits and withdrawals must be made using accounts or cards registered in your own name.

4. Deposits and Withdrawals

Our Lucky Hunter Casino supports a wide range of payment methods including Visa, Mastercard, Maestro, Jeton, MiFinity, Skrill, Neteller, Neosurf, Paysafecard, ecoPayz, MuchBetter, CashtoCode, AstroPay, Flexepin, and cryptocurrency options including BTC, ETH, LTC, BCH, DOGE, USDT, BNB, ADA, and TRX. All deposits are fee-free and processed instantly. We operate in multiple currencies including EUR, USD, AUD, CAD, NZD, NOK, JPY, BRL, and equivalents.

4.1 Minimum Deposits and Withdrawals

• Minimum deposit: 20 EUR/USD (or equivalent in your chosen currency).
• Minimum withdrawal: 20 EUR/USD or equivalent (e.g., 200 NOK, 30 CAD/NZD, 2400 JPY).
• Cryptocurrency deposit limits cannot be applied by the system.

4.2 Withdrawal Limits

At LuckyHunter Casino, our standard withdrawal limits are as follows:

• Weekly limit: 3,000 EUR/USD (or equivalent).
• Monthly limit: 15,000 EUR/USD (or equivalent).
• VIP Club members: weekly 5,000 / monthly 20,000 EUR/USD.
• Maximum withdrawal from sign-up free spins: 50 EUR/USD or equivalent.
• Maximum withdrawal from bonuses: 10x the bonus amount.
• Progressive jackpot wins are paid in full with no cap applied.
• Mystery Drops winnings: daily limit 2,500 / monthly limit 12,000 EUR/USD.

4.3 Processing Times

We process withdrawal requests within 0–24 hours depending on your chosen method. E-wallet withdrawals are completed within 1 business day. Bank transfers are processed within 3 banking days. Card refunds take 5–7 banking days. Please note that intermediary bank charges of approximately EUR 16 may apply. A 1x deposit wagering requirement must be met before a withdrawal can be processed.

5. Bonuses and Promotional Offers

We at LuckyHunter Casino offer a range of bonuses and promotions for new and existing players. All bonuses are subject to the specific terms outlined in each promotion, as well as the general rules below.

5.1 Welcome Package

Our Lucky Hunter welcome package spans your first four deposits using bonus codes HUNTER1 through HUNTER4. The package includes deposit match bonuses and free spins on eligible games such as Bonanza Billion, Book of the Fallen, Big Bass Splash, Gates of Olympus, and Wild Cash. A minimum deposit of 20 EUR/USD is required per bonus. All welcome bonuses carry a 50x wagering requirement, which must be completed within 30 days. The maximum withdrawal from bonus funds is 10x the bonus amount. This offer is not available to players in Finland or Sweden.

5.2 Ongoing Promotions

We provide a variety of reload and recurring bonuses at LuckyHunter Casino, including:

• Promo Slot (code: PROMOSLOT) – up to 100 free spins, 40x wagering.
• Daily Extra Reload (code: EXTRA) – 40% match up to 400 EUR/USD.
• Hunter Choice Reload (code: HUNTA) – 50% match up to 1,000 EUR/USD.
• Double Shot Tuesday (code: 2SHOT) – 60 free spins for 2 qualifying deposits.
• Weekend Hunt Feast (code: WHF240) – up to 240 free spins.
• Monthly Reload (code: MONTHLY) – 100% up to 500, 40x wagering within 7 days.
• Live Games Cashback – 30% up to 300, minimum loss 15, wagering 3x.
• Crypto Seven – 7% bonus on crypto deposits, no wagering required.
• Email Confirmation No-Deposit Bonus (code: HIDEOUT) – 20 free spins, max win 50 EUR/USD.

5.3 Wagering Requirements and Contribution Rates

The following game contribution rates apply to all bonus wagering requirements at our LuckyHunter online casino:

• Slots: 100% (excluding the specified list of restricted games).
• Baccarat, Blackjack, Hi-Lo, Video Poker, Roulette, Poker, and Live Games: 5% each.
• All other games: 5%.

Low-risk roulette strategies, defined as covering 25 or more of 37 possible outcomes per spin, are prohibited during active bonus play. Playing jackpot slots with an active bonus is not permitted.

6. VIP Club and Loyalty Programme

We reward our most loyal players through our VIP Club programme, which uses our exclusive loyalty currency, XO Coins. These coins can be exchanged for rewards across various tiers. Our Lucky Hunter VIP members benefit from elevated withdrawal limits, Lucky Spin upgrades with additional levels and boosted rewards, Mystery Drops, and periodic live games cashback. Note that certain reload bonuses, including the Monthly Reload and Promo Slot, are excluded for VIP-tier players.

7. Responsible Gaming

We are fully committed to promoting responsible gambling at LuckyHunter Casino. We provide a range of player protection tools including deposit limits, loss limits, session time limits, self-exclusion, and reality checks. If you feel that your gambling is becoming problematic, we strongly encourage you to use these tools or contact our 24/7 support team via live chat. We work with recognised responsible gambling organisations and can refer players to external support services upon request.

8. Game Fairness and Software Providers

Our Lucky Hunter game library is powered by leading providers including NetEnt, Microgaming, Amatic, Play'n GO, Pragmatic Play, NYX, Yggdrasil, BGaming, Betsoft, and others. Live casino tables are provided by Evolution and other certified live studios. All games use certified random number generators (RNG) to ensure fair outcomes. We offer slots, jackpot games, live casino tables (blackjack, roulette, baccarat, poker, game shows), video poker, instant win games, Megaways titles, Bonus Buy slots, and a sportsbook covering football, tennis, ice hockey, esports, and live in-play events.

9. Dormant Accounts

If your account remains inactive for a period of 12 consecutive months, we will classify it as dormant and apply a maintenance fee of 25 EUR per month. We will attempt to notify you before any fees are deducted. We recommend logging in to the Lucky Hunter Casino login page periodically to keep your account active.

10. Mobile App and Platform Access

We offer full access to our services via desktop browser, mobile browser (responsive web app), and native applications for both iOS and Android devices. Our LuckyHunter app provides access to the complete game library and all account features. You can find download instructions on our website. All promotions, including region-specific free spins for Australia, Canada, New Zealand, and Germany, are accessible through both the web and app platforms.

11. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we make every effort to ensure the accuracy and availability of our platform, we do not guarantee uninterrupted access to our services. We shall not be liable for any losses arising from technical failures, delays, or errors beyond our reasonable control. Our total liability to you in respect of any loss or damage shall not exceed the total amount you have deposited in the preceding 12 months.

12. Amendments to These Terms

We reserve the right to modify these Terms and Conditions at any time. At LuckyHunter Casino, we will notify registered users of significant changes via email or on-site notification. Your continued use of our services following any amendment constitutes your acceptance of the updated terms. We encourage you to review this page regularly to stay informed of any changes.

13. Contact Us

If you have any questions regarding these Terms and Conditions or any aspect of our services, please do not hesitate to contact us. Our support team is available 24/7 via live chat on luckyhunter.com, or by email at [email protected]. We are here to assist you and ensure your experience at our Lucky Hunter online casino is safe, fair, and enjoyable.